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Author Topic: Starts with hourly candles, then changes to 1 min candles  (Read 5609 times)
EMH
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« on: October 19, 2007, 05:13:51 AM »

Hello. Please see the attached. Have I set something up incorrectly? It seems right initially, but then paints 1 min bars thereafter. Thank you.


* starts hourly, but then draws 1 min candles.GIF (95.39 KB, 1032x708 - viewed 735 times.)
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EMH
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« Reply #1 on: October 19, 2007, 05:23:00 AM »

Here are the data manager settings for the chart.


* JPY Data Manager settings.JPG (35.71 KB, 431x495 - viewed 747 times.)
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Tradecision Support Team
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« Reply #2 on: October 19, 2007, 06:23:19 AM »

EMH,
Thanks for your report. The issue is already fixed. We're going to release a version update soon.
Sorry for the troubles.
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EMH
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« Reply #3 on: October 19, 2007, 07:00:07 AM »

Thank you. How are version updates distributed by the way? Do I need to uninstall between versions?
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Tradecision Support Team
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« Reply #4 on: October 19, 2007, 07:09:31 AM »

Usually we send an email notification. As a rule, in case of releasing hot-fixes or minor version updates you do not need to uninstall. 
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EMH
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« Reply #5 on: October 19, 2007, 07:13:45 AM »

Thank you.
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Tradecision Support Team
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« Reply #6 on: October 19, 2007, 07:34:49 AM »

We apologize if this issue inconveniences anyone.
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